Order Processing
At Bluebonet Wellness, we strive to process and ship orders as quickly as possible.
- Orders are typically processed within 1-3 business days after payment confirmation.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
- During periods of high order volume, processing times may be slightly extended.
Shipping Rates
Shipping charges are calculated at checkout based on the destination, shipping method selected, and order size.
Any applicable shipping fees will be displayed before you complete your purchase.
Delivery Times
Estimated delivery times vary depending on your location and shipping method.
Typical delivery estimates:
- Domestic Orders: 3-10 business days
- International Orders: 7-21 business days
Please note that delivery times are estimates and are not guaranteed.
Order Tracking
Once your order has been shipped, you may receive a shipping confirmation email containing tracking information, when available.
Tracking updates are provided by the shipping carrier and may take time to appear.
International Shipping
We may ship to select international destinations.
Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local authorities.
Bluebonet Wellness is not responsible for delays caused by customs clearance procedures.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided, shipping delays or additional charges may occur. We are not responsible for orders delivered to incorrectly provided addresses.
Lost or Delayed Shipments
While we work with reliable shipping partners, delivery delays may occasionally occur due to:
- Weather conditions
- Carrier disruptions
- Customs processing
- High shipping volume
- Other circumstances beyond our control
Bluebonet Wellness is not liable for carrier-related delays once an order has been shipped.
Damaged Packages
If your package arrives damaged:
- Take photographs of the package and product.
- Contact us within 48 hours of delivery.
- Include your order number and supporting images.
We will review the issue and work toward an appropriate resolution.
Order Changes and Cancellations
Orders may only be modified or canceled before they are processed for shipment.
Once an order has been shipped, it cannot be canceled and will be subject to our Refund and Returns Policy.
Contact Us
If you have any questions regarding shipping, please contact us:
Bluebonet Wellness
Email: info@rep-co.store
Website: https://rep-co.store